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Technology Used:
A wholesale bakery had grown to a size where a lot of their
manual systems where failing or taking too long. Not enough
or too much bread was been made, goods being packed incorrectly,
delivery drivers not taking the most efficient route and having
to back track and orders not been correctly invoiced.
CCS observed all the manual processes and designed a software
program that automated many of the procedures.
The Program included the following functionality:
- Staff are able to enter the orders directly into the
program while the client is on the phone or from faxed forms.
- Bakers receive a report, which has automatically calculated
how much dough to be baked.
- Packers receive a detailed list of all goods for each
client
- Couriers receive a list of all clients in order of the
most efficient route to.
- A file is imported into MYOB for automatic invoice generation
Since the programs installation customer complaints have
been greatly reduced and the owners are no longer working
unnecessary hours.
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